Terms of sale
October 2024
ARTICLE 1 – DEFINITIONS
Client: A natural person, non-trader, placing an Order or a Pre-Order.
Order: The commitment to purchase all Products selected by the Client via the Site’s e-commerce service.
Delivery: The transfer to the Client of physical possession or control of the Product(s).
Pre-Order: The commitment to purchase Products selected by the Client via the Site’s e-commerce service, subject to their production.
Product: Goods offered for sale on the Site by the Seller.
Site: The website operated by the Company and accessible at www.martaud.com
Seller: MARTAUD, a single-shareholder simplified joint-stock company with a capital of €1,000, registered with the Paris Trade and Companies Register under number 930 711 023, with its registered office at 16 rue d’Avron, 75020 Paris.
Intra-community VAT number: FR 12 930 711 023
The Seller declares that it is up to date with its obligations under the Extended Producer Responsibility scheme provided for in the Environmental Code.
Membership of the eco-organization ReFashion: FR420678_11HNLI
Membership of the eco-organization Citeo: FR420678_01WYDJ
ARTICLE 2 – APPLICATION OF THE GENERAL TERMS AND CONDITIONS OF SALE
These General Terms and Conditions of Sale apply to all online sales concluded by the Seller through the Site, for the purchase of Products. They do not apply to sales made in physical stores.
The sale of Products offered on this Site is exclusively reserved for the Client as defined in Article 1. The Seller reserves the right to refuse Orders of more than 10 identical units of the same Product.
These General Terms and Conditions of Sale are communicated to the Client before placing an Order or Pre-Order and are accessible at any time on the Site. They are provided in durable form to the Client after the contract is concluded, within a reasonable time and at the latest upon delivery of the Product.
The Client declares having read the General Terms and Conditions of Sale before placing an Order. Accordingly, placing an Order or Pre-Order implies full and unconditional acceptance of these Terms.
As these Terms may be amended, the version applicable to the Client’s purchase is the version in effect on the Site at the date of the Order or Pre-Order.
ARTICLE 3 – PRODUCTS OFFERED FOR SALE
The main characteristics of the Products, including all essential information required by applicable regulations, such as specifications, illustrations, dimensions, or capacity, are presented on the Site in product sheets and the Seller’s catalog.
The Client is required to read this information before placing any Order or Pre-Order. In case of doubt, Clients may contact the Seller at: hello@martaud.com.
The Seller undertakes to sell Products that comply with European Union regulations and standards at the time of sale and are suitable for non-professional use.
The selection and purchase of a Product are the sole responsibility of the Client.
Photographs and graphics on the Site, especially color shades and intensity, may vary depending on the device used to view the Site and its screen settings. They are therefore non-contractual and do not bind the Seller.
The Client must refer to each Product’s description to understand its properties, essential features, and delivery times.
The Seller reserves the right to remove any Product from sale at any time and/or to replace or modify any information related to the Products on the Site.
Product availability is updated in real time. However, errors in the update, regardless of their origin, do not engage the Seller’s responsibility.
Products offered for sale are those listed on the Site on the day the Client consults the Site, subject to stock availability.
The Seller cannot be held responsible for the cancellation of an Order due to stock depletion. If a Product becomes unavailable after the Order is placed, the Client will be informed by email, and the Order will be automatically canceled.
Products offered for Pre-Order are only available during the announced Pre-Order period. Each Pre-Order campaign is accompanied by information on the Site regarding the duration of the campaign, delivery methods, and the maximum number of units available. Remaining Products after delivery and possible returns will be offered subject to stock availability.
The Seller cannot be held responsible for the cancellation of a Pre-Order due to production delay, absence, or error. If a Pre-Order is canceled, the Client will be informed by email, and the Pre-Order will be automatically refunded.
The Client declares having the capacity to enter into a contract and purchase the Products offered on the Site.
Unless proven otherwise, data recorded in the Seller’s computer system constitutes evidence of all transactions concluded with the Client.
To place an Order, the Client must create an account on the Site, which stores Client information for future orders. The login ID is the Client’s email address. Access to the Client Account is protected by a personal, confidential password. The Client agrees to keep it secret and not share it. The Client is responsible for their password and must report any unauthorized use immediately.
In accordance with the French Data Protection Act of 6 January 1978, reinforced and complemented by the GDPR of 25 May 2018, the Client has the right at any time to access, correct, object, delete, or transfer all personal data by writing and providing proof of identity, in accordance with Article 6 of these Terms.
ARTICLE 4 – CONCLUSION OF THE ONLINE CONTRACT
It is specified that any Order or Pre-Order placed on the Site constitutes an Order or Pre-Order with a payment obligation.
Each Order or Pre-Order implies acceptance of the description of the Products and the prices in effect on the day of the Order or Pre-Order.
To place an Order or Pre-Order, the Client must:
• Select one or more Products from the online catalog and add them to the Cart;
• Log in with their email and password if they already have a Client account, or provide their personal details;
• Choose the delivery method;
• Enter payment information;
• If necessary, provide a billing address different from the shipping address;
• Accept the General Terms and Conditions of Sale.
Once the Cart is complete, the Client can review the Products, total price, and terms of their Order or Pre-Order. They can correct any errors before confirming by clicking “Pay Now.”
An Order or Pre-Order is recorded on the Site when the Client accepts these Terms by checking the corresponding box and validating their Order or Pre-Order. This validation constitutes acceptance of all the General Terms and Conditions of Sale.
An Order or Pre-Order confirmation is sent immediately to the Client by email after the total price is charged.
The Client agrees to provide accurate, up-to-date, and complete information when placing an Order, Pre-Order, or creating an account. The Client must not create an account under a false identity and must update their information as necessary.
The Seller reserves the right to cancel or refuse any Order or Pre-Order from a Client involved in a dispute regarding the payment of a previous Order or Pre-Order.
Once confirmed and accepted by the Seller under the conditions above, the Order or Pre-Order cannot be modified or canceled, except for exercising the right of withdrawal or in cases of force majeure.
ARTICLE 5 – PRICES
Access to the Site is via the Internet. Internet access fees are the responsibility of the Client.
Product prices are stated in euros, including all taxes. They include the VAT applicable in France on the date of the Order or Pre-Order.
Prices do not include shipping costs, which are normally borne by the Client and calculated before validating the Order or Pre-Order.
If the Client requests faster or more expensive shipping than standard, additional handling, shipping, transport, and delivery costs, calculated before Order or Pre-Order confirmation, are fully the Client’s responsibility.
Payment requested corresponds to the total purchase price, including these costs. An invoice is issued by the Seller and provided to the Client upon delivery.
Promotional offers are valid within the limits of the offer period and stock availability. Any price reduction announcement must indicate the previous price, defined as the lowest price applied to all Clients in the thirty days preceding the discount.
ARTICLE 6 – PAYMENT
Payment under this article means making funds available to the Seller. Payment is online, upfront, at the Order or Pre-Order.
Payment methods offered on the Site include credit cards and Apple Pay. Payment by check is not accepted.
The Client expressly acknowledges that providing their card number to the Seller authorizes the debit of their account for the Product price as indicated during Order or Pre-Order confirmation.
The Site uses SSL security to protect banking transactions and ensure that card data is not stored by the Seller. Payment by card is irrevocable, except in cases of fraud. The Client may request cancellation and reimbursement upon proof of fraud.
Data recorded by the Seller constitutes evidence of the Order or Pre-Order and all sales. Data recorded by the payment provider constitutes proof of financial transactions.
For Pre-Orders, advance payments are not considered deposits under Article 1590 of the Civil Code. The total amount is debited at Pre-Order, even if the Product is not immediately available.
ARTICLE 7 – DELIVERY
7.1 Transfer of ownership and delivery areas
Delivery refers to the transfer to the Client of physical possession or control of the ordered or pre-ordered Products.
Delivery areas are limited to metropolitan France.
Delivery methods depend on the option chosen by the Client when placing the Order or Pre-Order.
Deliveries are made by independent carriers (Colissimo or Mondial Relay) to the address provided by the Client.
A tracking number will be sent by email to the Client for monitoring the delivery.
7.2 Delivery costs
Delivery fees are charged at the rate in effect on the day of the Order or Pre-Order, according to the chosen delivery method.
The Client is informed of delivery costs before final confirmation of the Order or Pre-Order.
7.3 Delivery times
The Seller delivers Orders within the indicative times stated on each Product sheet.
Pre-Orders are shipped within the indicative times stated, subject to the actual production of the Pre-Ordered Products. Clients acknowledge that Pre-Orders have longer delivery times.
Under Article L216-1 of the Consumer Code, if delivery does not occur within 30 days of the maximum delivery date, for reasons other than force majeure or the Client’s fault, the Client may terminate the contract and obtain a full refund.
If the Client has not informed the Seller that the delivery date or timeframe constitutes an essential condition of the contract, the Client must, before canceling any Order or Pre-Order, formally request that the Seller fulfill the contract within a reasonable period:
- either by registered letter with acknowledgment of receipt to the Seller’s registered office address indicated in Article 1;
- or by email to: hello@martaud.com
In the event of non-performance, to obtain a refund, the Client must notify the Seller of their decision to cancel the contract:
- either by registered letter with acknowledgment of receipt to the Seller’s registered office address indicated in Article 1;
- or by email to: hello@martaud.com, specifying the Order or Pre-Order number and date.
The refund will be processed by the Seller within fourteen (14) days of receiving the cancellation, using the same payment method used for the Order or Pre-Order. No additional compensation will be due from the Seller.
7.4 Delivery risks
Delivery risks are borne by the Seller. The Client must provide correct postal details.
The Seller is not responsible for delivery issues due to incorrect addresses. If the error is reported before shipment, correction can be made without extra cost.
After shipment:
- If returned to the Seller, the Client may request reshipment, paying additional costs.
- If delivered to an incorrect address and not returned, the Seller is not liable, and no refund is granted.
For delivery to pick-up points, uncollected parcels are returned to the Seller. Round-trip fees apply, even for free shipping.
ARTICLE 8 – RIGHT OF WITHDRAWAL – RETURNS
In accordance with Article L. 221-18 of the French Consumer Code, any consumer who enters into a contract using a distance communication method has a period of fourteen (14) days from the date of receipt of the Product to exercise their right of withdrawal from the Seller, without having to provide any reason or pay any penalty.
However, this right of withdrawal does not apply in the following cases:
- Products made according to the Client’s specifications or clearly personalized. The choice of options (color, finish, etc.) within the standard ranges offered by the professional does not sufficiently change the nature or intended purpose of the goods to make them clearly personal;
- Products that have been unsealed by the consumer after delivery and cannot be returned for reasons of hygiene or health protection;
- Products which, after delivery and due to their nature, are inseparably mixed with other items.
To exercise the right of withdrawal, the Client must inform the Seller of their intention to withdraw by completing and sending the withdrawal form attached as an appendix or by providing any other unequivocal statement expressing their wish to withdraw, sent to the following email address: hello@martaud.com
The Client must return the Products to the address provided by the Seller within fourteen (14) days from the date of communication to the Seller of their decision to withdraw.
The return shipping costs will be covered by the Seller through the provision of a prepaid return label sent by email to the Client. If the Client chooses a return method other than that proposed by the Seller, the Client remains responsible for the costs and risks of transportation.
In accordance with Article L. 221-24 of the French Consumer Code, the Seller will refund the Client the full amount paid for the Order or Pre-Order, including the standard shipping costs (up to the amount of the standard delivery fee), even if the Client selected a different shipping option, without undue delay and no later than fourteen (14) days from the exercise of the Client’s right of withdrawal.
Products are to be returned by the Client to the address indicated on the prepaid label.
If the Client chooses a return method other than that proposed by the Seller, they must return the Products to the following address:
MARTAUD SASU 16 rue d’Avron, 75020 Paris, France
The Seller may delay the refund until the Products are recovered or until the Client has provided proof of shipment of the Products (whichever occurs first).
The refund will be made using the same payment method used by the Client for the initial transaction, unless the Client expressly agrees to use another payment method and provided that the refund does not incur any costs for the Client.
The Seller is not obliged to reimburse any additional costs if the Client has expressly chosen a more expensive delivery method than the standard delivery method offered by the Seller.
Products must not have been used beyond what would be necessary to try them on as if in a physical store, and must be returned intact in their original packaging, along with any accessories, user manuals, maintenance instructions, tags, and other documentation.
The Client may be held liable by the Seller for any damage caused to the Product by the Client.
ARTICLE 9 – WARRANTIES
The Client benefits from the statutory guarantee of conformity for Products that appear defective, damaged, or not in accordance with the Order or Pre-Order (under the conditions set out in Articles L. 217-3 to L. 217-20 of the French Consumer Code), as well as from the statutory guarantee against hidden defects arising from a defect in materials, design, or manufacturing affecting the delivered products and rendering them unfit for use (as provided for in Articles 1641 to 1648 and 2224 of the French Civil Code).
Article 9.1 – Statutory Guarantee of Conformity
The Seller undertakes to deliver goods that comply with the contractual description as well as the criteria set out in Article L.217-5 of the French Consumer Code.
The Seller is responsible for any lack of conformity existing at the time of delivery of the Products and that appears within a period of two (2) years from that date.
This warranty period applies without prejudice to Articles 2224 et seq. of the Civil Code, with the limitation period starting from the day the Client becomes aware of the lack of conformity.
Defects of conformity that appear within two (2) years from the delivery of the Products are, unless proven otherwise, presumed to have existed at the time of delivery.
In the event of a lack of conformity, the Client may require the Seller to bring the Products into conformity by repair or replacement or, failing that, a price reduction or cancellation of the sale, under the legal conditions.
It is the Client’s responsibility to request the Products’ conformity from the Seller, choosing between repair and replacement. The conformity of the goods will be carried out within a maximum period of thirty (30) days following the Client’s request. The repair or replacement of a non-conforming Product includes, if necessary, the collection and return of the Product as well as the installation of the repaired or replaced Product.
Any Product brought into conformity under the statutory guarantee of conformity benefits from an extension of this guarantee by six months.
In the case of replacement of a non-conforming Product, where conformity has not been achieved by the Seller despite the Client’s choice, the replacement triggers a new statutory conformity guarantee period for the Client, starting from the delivery of the replaced Product.
If the requested conformity is impossible or involves disproportionate costs under the conditions provided in Article L. 217-12 of the Consumer Code, the Seller may refuse it. If the conditions of Article L. 217-12 are not met, the Client may, after formal notice, pursue specific performance of the initially requested remedy, in accordance with Articles 1221 et seq. of the Civil Code.
Finally, the Client may demand a price reduction or cancellation of the sale (except where the lack of conformity is minor) in the cases provided for in Article L. 217-14 of the Consumer Code. When the lack of conformity is so serious as to justify an immediate price reduction or cancellation of the sale, the Client is not required to request repair or replacement of the non-conforming Product beforehand.
The price reduction is proportional to the difference between the value of the Product delivered and the value it would have had in the absence of the lack of conformity.
In the event of cancellation of the sale, the Client will be reimbursed for the price paid upon return of the non-conforming Products to the Seller, at the Seller’s expense.
The refund will be made as soon as the non-conforming Product is received or proof of its return by the Client is provided, and no later than fourteen (14) days thereafter, using the same payment method used by the Client, unless the Client expressly agrees to another method, and in any case without additional cost.
The above provisions are without prejudice to any potential award of damages to the Client for loss suffered due to the lack of conformity.
Article 9.2 – Guarantee Against Hidden Defects
The Seller is liable for hidden defects under the statutory guarantee against hidden defects arising from a defect in materials, design, or manufacturing affecting the delivered products and rendering them unfit for use.
The Client may choose to invoke the guarantee against hidden defects of the Products in accordance with Article 1641 of the French Civil Code; in this case, they may choose either the rescission of the sale or a reduction in the sale price in accordance with Article 1644 of the French Civil Code.
Article 1641 of the Civil Code:
The seller is bound by the guarantee for hidden defects in the item sold that make it unfit for the intended use, or that so diminish its use that the buyer would not have acquired it, or would have paid a lower price for it, had they known of the defects.
Article 1648 of the Civil Code:
The action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect.
Article 9.3 – Exclusion of Warranty
The Seller’s liability shall not be engaged in the following cases:
• Non-compliance with the laws of the country in which the Products are delivered, which it is the Client’s responsibility to verify prior to placing their Order or Pre-order;
• In the event of misuse, use for professional purposes, negligence, or lack of maintenance by the Client, as well as in cases of normal wear and tear of the Product, accidents, or force majeure.
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Notice provided in accordance with Article D 211-2 of the French Consumer Code concerning statutory warranties of conformity and hidden defects:
The consumer has a period of two years from the delivery of the good to enforce the statutory warranty of conformity in the event of a conformity defect. During this period, the consumer is only required to demonstrate the existence of the defect and not the date on which it appeared. When the sales contract provides for the continuous provision of digital content or a digital service for a period exceeding two years, the statutory warranty applies to that digital content or service throughout the provision period. During this time, the consumer only needs to establish the existence of the defect affecting the digital content or service and not the date of its occurrence.
The statutory warranty of conformity obliges the professional, if applicable, to provide all necessary updates to maintain the conformity of the good. It grants the consumer the right to repair or replace the good within thirty (30) days of the request, free of charge and without significant inconvenience.
If the good is repaired under the statutory warranty of conformity, the consumer benefits from a six-month extension of the original warranty.
If the consumer requests the repair of the good, but the seller mandates replacement, the statutory warranty of conformity is renewed for a period of two years from the date of replacement.
The consumer may obtain a price reduction while keeping the good or terminate the contract and receive a full refund upon returning the good if:
1° The professional refuses to repair or replace the good;
2° The repair or replacement occurs after a period of thirty days;
3° The repair or replacement causes significant inconvenience to the consumer, notably when the consumer permanently bears the costs of retrieval or removal of the non-compliant good, or the costs of installation of the repaired or replaced good;
4° The non-conformity of the good persists despite the seller’s unsuccessful attempt to bring it into conformity.
The consumer is also entitled to a price reduction or contract termination when the conformity defect is so serious that it justifies an immediate price reduction or contract termination. In such cases, the consumer is not required to first request repair or replacement. The consumer is not entitled to terminate the sale if the conformity defect is minor.
Any period during which the good is immobilized for repair or replacement suspends the running of the warranty until the repaired or replaced good is delivered.
The rights mentioned above arise from the application of Articles L. 217-1 to L. 217-32 of the French Consumer Code.
A seller who acts in bad faith to obstruct the enforcement of the statutory warranty of conformity may face a civil fine of up to €300,000, which may be increased to 10% of the average annual turnover (Article L. 241-5 of the Consumer Code).
The consumer also benefits from the statutory warranty against hidden defects under Articles 1641 to 1649 of the French Civil Code for a period of two years from the discovery of the defect. This warranty entitles the consumer to a price reduction if the good is kept or to a full refund upon returning the good.
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ARTICLE 10 – CUSTOMER SERVICE
For any information or questions, to track an Order or Pre-order, or to make a warranty claim, the Client must contact customer service by completing the contact form on the “Contact” page of the Site, by email at: hello@martaud.com or by phone at 09 86 17 45 57 (standard rate).
ARTICLE 11 – PERSONAL DATA
The Seller declares that it complies and undertakes to comply with the personal data regulations in force in France, in particular the European General Data Protection Regulation of 27 April 2016 (GDPR) and the amended French Data Protection Act of 6 January 1978.
It is reminded that the personal data requested from the Client are necessary for the processing of their Order or Pre-order and for the issuance of invoices.
This data may be shared with the Seller’s potential partners responsible for the execution, processing, management, and payment of Orders or Pre-orders.
In accordance with applicable national and European regulations, the Client has the right to access, modify, correct, object to, request portability of, and restrict the processing of information concerning them.
This right may be exercised under the conditions and according to the procedures defined in the privacy policy.
For more details, please consult the privacy policy available on the Site.
ARTICLE 12 – INTELLECTUAL PROPERTY
The Client holds no intellectual or industrial property rights over the Products, packaging, or presentation, with the Seller remaining the exclusive owner of all such rights.
Any use by the Client, in any manner whatsoever, of industrial property rights belonging to the Seller or to its suppliers, manufacturers, and partners is strictly prohibited, unless expressly authorized by the Seller.
None of the provisions of these General Terms and Conditions of Sale may be interpreted as granting the Client a license to any intellectual property rights.
The content of the Site is the property of the Seller and its partners and is protected by French and international intellectual property laws. Any total or partial reproduction of this content is strictly prohibited and may constitute an infringement offense.
ARTICLE 13 – FORCE MAJEURE
Neither the Seller nor the Client may be held liable if the non-performance or delay in the performance of any of their obligations, as described in these General Terms and Conditions of Sale, results from a case of force majeure within the meaning of Article 1218 of the French Civil Code.
ARTICLE 14 – DISPUTES – MEDIATOR – OPPOSITION TO TELEMARKETING
If you are a “consumer” within the meaning of the preliminary article of the French Consumer Code, you have the right to register free of charge on the BLOCTEL telephone marketing opt-out list.
If you are a “consumer” within the meaning of the preliminary article of the French Consumer Code, you must first send your complaint by email to: hello@martaud.com
If this attempt fails, you may resort to a conventional mediation procedure or any other alternative dispute resolution method, including free recourse, within one year from the date of your complaint, to the competent consumer mediator according to the provisions of Title 5, Book I of the Consumer Code:
Centre de la Médiation de la Consommation de Conciliateurs de justice
Email: cm2c@cm2c.net
Postal address: 49 Rue de Ponthieu, 75008 Paris
To resolve your dispute, you may also access the European online dispute resolution platform provided by Regulation (EU) No 524/2013 of 21 May 2013 on online dispute resolution for consumer disputes, including cross-border disputes, at the following link: http://ec.europa.eu/consumers/odr/
In the event that this mediation fails, or if you do not wish to use it, you remain free to submit your dispute to the competent courts.
These General Terms and Conditions are governed by French domestic law, excluding any international conventions.
In the event of a dispute relating to these General Terms and Conditions or the sale, the parties will, as far as possible, attempt to resolve the dispute amicably.
If no amicable agreement is reached, the competent court is that of the defendant’s place of residence or that of the actual delivery of the Product.
ARTICLE 15 – PRE-CONTRACTUAL INFORMATION
The Client acknowledges having been informed by the Seller in a clear and understandable manner, through the provision of these General Terms and Conditions of Sale, prior to immediate purchase or placing the Order or Pre-order, and in accordance with the provisions of Article L 221-5 of the French Consumer Code:
- about the essential characteristics of the Products, including specifications, illustrations, and indications of dimensions or capacity, allowing the Client to acquire the Products with full knowledge, particularly regarding their conditions of use. Photographs and graphics presented are not contractual and cannot engage the Seller’s liability. The Client is required to refer to the description of each Product to understand its properties and essential features;
- about the price of the Products and any additional costs, or, in the absence of a price, about any benefit provided instead of or in addition to the price and the nature of this benefit;
- about the methods of payment, delivery, and execution of the sales contract;
- in the absence of immediate execution of the sale, about the delivery times of the ordered Products;
- about the identity of the Seller and all its contact details;
- about the existence and terms of the guarantees (legal warranty of conformity, warranty against hidden defects, any commercial guarantees) and, where applicable, about after-sales service;
- about the possibility of resorting to a consumer mediator, whose contact details are provided in these General Terms and Conditions of Sale, under the conditions set forth in the Consumer Code;
- about the right of withdrawal (existence, conditions, period, procedures for exercising this right, and standard withdrawal form), the termination procedures, the handling of complaints, and other important contractual conditions, and, where applicable, about the costs of using remote communication techniques, the existence of codes of conduct, and financial securities and guarantees;
- about the accepted methods of payment.
ARTICLE 16 – GENERAL PROVISIONS
These General Terms and Conditions of Sale are drafted in French in their original version, which alone is authoritative and prevails over any other version. They apply to the exclusion of any other terms and conditions.
A printed version of the General Terms and Conditions of Sale, as well as any information sent electronically, shall be admissible in any legal proceedings regarding the application of these General Terms and Conditions of Sale in the same manner and under the same conditions as any other written document maintained in paper format.
The failure, at any time, to exercise a right recognized by these General Terms and Conditions of Sale, or the failure to require the application of any provision of the agreement arising from these Terms, shall in no way be interpreted as a modification of the contract or as an express or implied waiver of the right to exercise that right in the future, or to demand the strict performance of the obligations undertaken herein.
If any provision of the General Terms and Conditions of Sale is deemed illegal or unenforceable by a court decision, the other provisions shall remain in effect.
Considering possible changes to the Site, the Seller reserves the right to adapt or modify these General Terms and Conditions of Sale at any time. Accordingly, the Seller invites the Client to review the General Terms and Conditions of Sale before placing any new Order or Pre-order. The version of the General Terms and Conditions of Sale in force at the time shall apply to all Orders or Pre-orders placed from their online publication date.
Annex 1: WITHDRAWAL FORM
MODEL WITHDRAWAL FORM
(Please complete and return this form only if you wish to withdraw from the contract.)
To:
MARTAUD SASU
16 rue d’Avron, 75020 Paris
hello@martaud.com
I/We (*) hereby notify you of my/our (*) withdrawal from the contract for the sale of the goods (*)/for the provision of services (*) listed below:
Ordered on (*)/Received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is submitted on paper):
Date:
(*) Delete as appropriate.